FAQ's

We love partnering with Académie Hair enthusiasts! For press opportunities and inquiries, please reach out to info@academiehair.com

Académie Hair can also be found on the LTK platform.

You can currently find our products
online at www.academiehair.com with rollouts in key luxury beauty retailers in the
coming months.

Yes.

Only your medical professional can tell
you what's safe for you, but we are not aware of any contraindications during pregnancy or breastfeeding. None of our formulas is made with parabens, formaldehyde, chemical sunscreens, retinol, synthetic hormones or drugs, including minoxidil. If you have any specific questions, we'd recommend that you take a list of the ingredients (found on any product page) to your doctor.

All Académie Hair formulas are designed
to be suitable for hair of all types including color-treated hair.

Yes.

Académie Hair is proudly made in the
USA in Los Angeles, California.

Orders are processed within 48 hours.
After your order ships, the delivery time is 5-7 business days depending on where it’s being shipped to.


Please email info@academiehair.com and a team member will be happy to assist you. However, please note that it is not always possible to change or cancel an order once
placed.

Unfortunately, we do not ship to PO
boxes at this time.

Most orders are fulfilled within 2 business days, but please allow up to 5 business days for orders to be processed in times when we are receiving an extremely high volume of orders.

Order confirmations can take up to 24
hours to receive due to high demand. If you have not received an order confirmation without 24 hours please email info@academiehair.com and a team member will be happy to assist.

We offer first-time buyers a 10% off their first order by subscribing to emails.

We currently ship our products to customers in the U.S., including Alaska & Hawaii.  We do not currently ship internationally, but we're working hard to ensure that our international friends can enjoy our products soon.

Shipping options are listed for each product.

You can access your order status by
signing in to your account or tracking your order status here. You can reach out to info@academiehair.com for further assistance.

To start a return please reach out to
info@academiehair.com for assistance.

If for any reason you are not happy with your product, we will gladly accept returns
60 days after your delivery date.